How to Maximise Staff Engagement and Create the Perfect Conditions for Success

Mark_Robb_Service_Excellence

In this 20 minute video, Mark Robb expert in leadership and organisational performance will show you how to:

  • Create a Success Model (how to put in place the conditions of success)

  • Focus on your customers to drive real results

  • Use clear communication to create a loyal, productive and energised workforce

  • Use 19 key drivers and needs of human performance to increase individual performance (essentials that can drive performance up to 50%)

 

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