Don Rheem

Business leaders are challenged to create an environment in which staff are willing to volunteer their discretionary effort to go the extra mile.

The best designed systems and processes only deliver peak efficiency if the people using them are functioning at their optimal capacity. We all know that you can’t manage what you can’t measure – yet few organisations are aware of the empirically validated key indicators that govern human engagement – let alone how to measure them.

"There is no distinction to the human brain about whether you're at work or at home. It's delusional to think that, and that's where management has been delusional for a long, long time. We need to change that."

In this video, leading communication and employee engagement coach Don Rheem will show you how to engage and energise your workforce:

• What measuring engagement looks like
• If there is a correlation between money and work
• Examples of disengaged behaviours
• Efficient ways of increasing engagement